Managers help organize and manage the groups within your community. 

There are 4 types of community managers:

  1. Account Owner - responsible for the billing of the account and can transfer ownership between admins (there can only be 1 Account Owner).  Account Owners can add and remove groups from the network.  Can add members and remove members, pin posts, and send out Announcements through The Feed or Email Blasts in the Outreach Center. They can also pin and highlight posts in the feed.
  2. Community Manager - have a full access to all of the groups, can add/remove members but cannot adjust the billing.  Community Managers can add and remove groups from the network. Community Managers do not have access to Billing, integrations, and API. Can add members and remove members, pin posts, and send out Announcements through The Feed or Email Blasts in the Outreach Center. Managers can also pin and highlight posts in the feed.
  3. Group Manager - Can add members and remove members, pin posts, and send out Announcements through The Feed or Email Blasts in the Outreach Center. Managers can also pin and highlight posts in the feed.
  4. Group Moderators- Can add or remove members, create group announcements, and delete member content


Manager Accounts like Account Owners, Community Managers, and Group Managers can note they are a manager by this vertical section with our Outreach Center, Member Database, and Group Settings.  ( NOTE: Group Managers will only see this section for the groups they are managers of)

Member and Moderator Accounts do not show this section

Did this answer your question?